- March 27, 2024
- In the Media
Parking and Transportation Expert Explores Generative AI Technology in Parking & Mobility
Parking and Transportation Technology Engineer Nick Mazzenga, P.E., co-authored an article with Managing Director of PayByPhone North America, Carmen Donnell, CAPP, in Parking & Mobility magazine. The article “Driving Innovation: The AI-Powered Evolution of Parking” explores the advancement of generative artificial intelligence (AI) technology within the parking, transportation, and mobility industry.
Nick and Carmen explain the basics of generative AI, including how it analyzes data patterns and structures to generate text, images, or new data with similar characteristics. This allows users to quickly find answers since the AI presents the information in an easily digestible format. One of AI’s earliest and most common applications in parking is License Plate Recognition (LPR) technology. LPR technology identifies vehicles as they enter and exit parking facilities, streamlining control, supporting accurate billing, and saving time for parking operators and users.
Other topics discussed in the article include how generative AI can enhance cyclist safety, curb management, parking space utilization, prediction of peak traffic hours, and customer service AI-powered chatbots. By enhancing user safety and streamlining operations, generative AI in parking, transportation, and mobility could transform how we navigate and experience urban environments.
About the Author
Nick Mazzenga, P.E.
Nick is a parking and transportation technology engineer with more than 15 years of experience, including planning, design, procurement, integration, and program management for parking, transit, and traffic systems. He specializes in assessing, designing, and integrating parking access and revenue control, parking guidance, and intelligent transportation systems. Nick focuses on implementing sustainable technology solutions and supporting long-term operations and maintenance efficiency, and he has performed parking technology assessments for a range of airport, municipal, university, and healthcare institution clients.