Report Archive > User Services/Market Packages

Task 5 Introduction

This California ITS Services Analysis is the final output for Task 5: Determine common priority ITS Services. This task provides updates to the User Service Plan developed in 1999 under the Initiatives project.

The services assessment was compiled through extensive document surveys, expert interviews, and core knowledge of the Statewide Architecture Team. Particular attention has been given to reports, plans, and architecture documentation that have been produced since the release of the original report. All documentation received prior to April 2, 2003 was included in this needs assessment. Knowledge of regional ITS Architectures and Plan updates that are currently in progress; specialized knowledge of local issues throughout the state and national events over the past several years (since the majority of the plans were developed); and feedback from inventory collection earlier in the project have enabled the Statewide Architecture Team to fill in some of the gaps where ITS plans are outdated, currently being revisited, or not available. The goal of Task 5 has been to document the ITS Services that provide the common user needs identified in Task 3, therefore the analysis of ITS Services has built upon the user needs analysis performed in Task 3. An additional goal of Task 5 has been to identify those ITS services that will be carried forward in developing the statewide ITS architecture. The analysis considered the 33 user services and 85 market packages of the newly released version 5.0 of the National ITS Architecture. This new version of the National ITS Architecture added one additional user service (Disaster Response and Evacuation) and several additional market packages relating to this and other security services.

A key to understanding these outputs is to understand how this information will be used to develop the California Statewide ITS Architecture. The statewide architecture will focus only on:

• ITS systems and services that are statewide in scope
• ITS systems and services that are interregional in scope

The most important ITS Services from the standpoint of the statewide ITS architecture are those that are statewide or interregional in scope. These ITS Services will form the basis for developing the statewide architecture.   

Description of Contents

Each ITS user service has been mapped to five attributes: ITS planning area, outcome, ITS system, common user need and scope. The user service can be viewed against any of these five attributes using the Services pull-down menu above.

The mapping to ITS planning area was initially based upon mapping user need to ITS planning area and then mapping user need to ITS User Service. This mapping was then augmented based upon additional services information identified in review of both the original Initiatives Project documentation and planning efforts that have been performed since the original document’s release.

Every user service is related to one or more of the six ITS systems defined in the Initiatives Project (plus one additional ITS system that has been defined to account for the archived data area of ITS). The seven ITS systems are:

• Transportation management
• Transit systems,
• Electronic payment systems,
• Vehicle control and safety,
• Traveler information,
• Goods movement, and
• Archived data management.

As a further means of characterizing services, they have been mapped to the nine performance outcomes that were defined as a part of the Transportation Performance Systems Measures initiatives. These outcomes, which are listed below, have formed the basis for developing a set of indicators of system performance. These outcome based indicators were developed and analyzed over the last few years and represent the foundation for communicating the performance of the multi-modal transportation system to customers and decision makers. The nine outcomes are:

• Mobility/Accessibility
• Reliability
• Cost Effectiveness
• Transportation System Preservation
• Environmental Quality
• Safety and Security
• Equity
• Customer Satisfaction
• Economic Well-Being

To form the connection between needs and services the user services are mapped to the common user needs that were identified in Task 3. The final mapping associated with user services is to scope of deployment of the service. The definitions used for scope of deployment of the service are discussed in the following paragraph. The mapping to scope is contained on the pull-down marked User Services

An additional view of ITS services is obtained by considering the 85 market packages defined in Version 5.0 of the National ITS Architecture. These market packages cover the same aspects of ITS as the user services, but have a finer level of granularity. Each ITS Market Package has been mapped to three attributes: ITS planning area, user need, and scope. The definitions used for scope of deployment of the service are:

Statewide- either the service has a single statewide deployment (e.g. Commercial Vehicle Operations, Electronic Clearance market package) or there is the desire to have consistent statewide implementations or standards (e.g. Traffic Management, Network Surveillance market package)
Inter-regional- the service is likely to be deployed in adjacent planning regions, with some communication of information between the regions.
Local- the service is likely to be deployed within a single planning region, with no communication of information between regions.
Private- the service is likely to be implemented by the private sector. There may be interfaces from public sector elements to the private sector as part of the implementation.

Several of the market packages have been mapped to both Statewide and Local scope. These (Network Surveillance is an example) represent cases where the deployment is essentially local in nature, but there is a strong desire for deployments throughout the state to have similar implementations, or to use the same ITS standards.

The full set of market package mappings can be viewed using the Services pull-down menu above.

Review Comments

An open review period was conducted to verify the completeness and accuracy of the identified needs at a regional, interregional, and statewide level. All comments that were received during the open comment period may be reviewed by selecting the "Task 5 Comments" button above.  This button brings up a page that lists each comment along with it's disposition and an statewide architecture team response indicating precisely how the comment was addressed in this final version of the deliverable. 

Source Database

This California Statewide ITS Architecture deliverable was generated from a Microsoft Access Database.  Download the source database to use Microsoft Access to create your own custom queries and reports of the data presented here.